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Straight answers
Questions we actually get
Real questions from our Australian clients. If yours is not here, write to us.
Freight & delivery
East coast (Sydney ↔ Melbourne ↔ Brisbane) is usually 2–4 business days, cross-continent (East ↔ Perth) is 5–7 business days, and Melbourne ↔ Adelaide is 24–36 hours. Remote regional areas are quoted on a case-by-case basis.
Yes! We have a dedicated heavy haulage division for oversized cargo, machinery, and industrial equipment. All heavy haulage complies with NHVR (National Heavy Vehicle Regulator) standards and we handle all necessary permits.
Absolutely. All Treviniad shipments include real-time tracking updates at every stage of the journey. You’ll receive a tracking link via email or SMS when your shipment is picked up.
Services & warehousing
Yes! We have secure, temperature-controlled, and monitored storage hubs in Melbourne and Sydney, with end-to-end inventory management and fulfillment services for businesses of all sizes.
We handle FTL (Full Truck Load), LTL (Less Than Truck Load), general cargo, pallets, containers, heavy machinery, and temperature-controlled goods (via reefers).
Yes! We have time-critical express and scheduled delivery options with real-time route optimization to keep your supply chain moving without delays. Contact us for express quotes.
Payment & insurance
Yes! All Treviniad shipments are fully insured as standard. We also offer additional insurance options for high-value cargo on request.
We accept bank transfers, credit cards, and (for business clients) 30-day accounts on approval. Contact us to set up a business account.
Still stuck?
Email a real person
Our Australian-based logistics team reads every message. Replies within one business day, usually faster.